Month: November 2022

Eliminating customer complaints is a major challenge for businesses, client service managers and representatives. Receiving feedback from your customers may suggest their interest in continuing to do business with you. However, studies indicate that 96% of unhappy customers don’t complain and leave to never return. Are you receiving more complaints than compliments? Or is your…

While each and every business owner has different goals, their long-term aspirations often fall under the same umbrella. That is, they all want to be successful in their field. For some, this could mean reaching a certain number of sales, while for others this could mean earning a sense of credibility in a competitive market.…

Failure is the motivator that pushes most of us along. When we fear failure, this will spark us to be more dynamic and effective. When our businesses face failure or we worry that we’re not able to gain enough traction to build profit, the challenges alone can run us into the ground. There are certain…