Terms and Conditions




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Marketme TV Video Production Services.

Terms and Conditions of Video Production Services

As at 14/07/2013

The term ‘Marketme.TV Ltd’, ‘Marketme TV Ltd’, ‘us’, ‘we’ or ‘our’ refers to the owner of the business. The

term ‘you’ or ‘your’ refers to the user or customer to our video production service(s). The term

‘video’ refers to the product and service with which we will supply you. The term “footage”

refers to the media content captured by our cameras and audio equipment during the

production of your project. The term “pre-production” refers to the planning and organisation

process that takes place before the production stage. The term “production” refers to the

gathering of, or intention to gather, media content (including footage) for use in your project.

The term “post-production” refers to the process of importing, editing and encoding the media

content for your project, combining this with any additional material including graphical and

musical elements.

1. Planning and quoting for your project

1.1 We will generate a plan and quote for the production of your project, and this is sent to

you as an email. By agreeing to these terms and conditions, you are accepting that you have

read, and agree to, the plan and quote that is sent to you. Any plans and quotes are valid for

thirty days from the date of submission.

1.2 The plan and quote we provide you with is only valid based on the information you give us

being true. Any changes in circumstances or requirements may result in an amended plan

and quote.

2. Deposit payments for video production services

2.1 To secure the provision of our services, a non-refundable (except in those circumstances

set out in Section 4.1) deposit payment of 50% of the total amount we charge for your project

must be levied.

2.2 You will be sent an invoice for the deposit amount as an email attachment. This invoice

will be sent upon your acceptance of these terms and conditions. Payment must be cleared

before the project start date in order for our service provision to commence.

3. Changes and amendments to your project after completion

3.1 We will provide you with a draft, watermarked version(s) of your project file(s) once the

post-production stage is complete. You will then be allowed seven working days to notify us

of any editorial changes or amendments you may require. Changes or amendments may only

be editorial – those that affect the original brief are not included.

3.2 Any changes or amendments that affect the original brief may be subject to an additional


3.3 Any changes or amendments that we are notified of after seven days of the submission of

the watermarked draft may be subject to an additional charge.

4. Our right to cancel

4.1 We reserve all rights to terminate our provision of service to you at any time. In the event

of our cancellation, any deposit will be fully refunded.

4.2 Reasons for cancellation may include, but are not limited to, staff illness, short notice

medical or family emergencies, or natural/human disasters/events.

4.3 Upon any discovery of unsafe filming environments relating to the

project, or production circumstances that pose a significant risk to our health or wellbeing, we

reserve the right to cancel the production session and you will be liable to a charge, as

detailed in Section 6.1.

5. Your right to cancel

5.1 You reserve all rights to terminate the provision of our services at any time.

5.2 In the event of any cancellation on your behalf, all deposit payments are non-refundable.

5.3 Cancellations during the production stage of your project will result in you being liable for

75% of the total project charge.

5.4 Cancellations during the post-production stage of your project will result in you being

liable for 100% of the total project charge.

6. Cancellation, delays or disruption of production due to organisational circumstances

6.1 If we attend a production session, or are travelling to a production session which is

cancelled, delayed or disrupted due to your disorganisation, we reserve the right to levy a

daily (or part thereof) charge of £250.00 GBP to cover the cost of our time and expenses.

7. Your personal details

7.1 In order to commence a project, we will require your full details. You will be provided with

a form to complete, which must be returned to us and verified before any production can


7.2 We will never sell or pass on any of your details to a third party under any circumstances.

These details are for our own records only.

8. Late payments

8.1 Invoice credit terms will be specified at the foot of the document. Payment is required

before the credit term expires.

8.2 If payment is not received within the specified credit terms, we are entitled by statutory

legislation to levy an additional charge of 8% over the Bank of England base rate of interest

for the period that the invoice remains unpaid. This policy will be enforced with immediate

effect once the credit term has expired.

8.3 When sending payment by cheque, you must allow for reasonable time for the cheque to

be delivered to our offices and paid in to our bank account before the credit term expires. You

will remain liable for late payment charges if the payment is not registered as cleared funds

before the credit term expires.

9. Handling of your project’s footage and files during the project term

9.1 We will take all reasonable steps and precautions to protect the footage files we gather

during your project.

9.2 We cannot be held liable if footage files are lost, damaged or stolen whilst in

our possession. This includes, but is not limited to, theft under all offences listed in the Theft

Act 1968. Other causes of loss of footage may include, but are not limited to, natural/human

disasters/events, human error and computer system malfunction or failure.

9.3 In circumstances where footage files cannot be recovered, we will decide whether to reproduce

the content at no additional cost to you, or terminate the project with a refund of your


9.4 In any circumstances covered in Section 9.3, we cannot be held liable for any of your

costs incurred for the original project. This may include, but is not limited to, actor, actress,

presenter and director fees, location or studio hire and travelling expenses.

10. Storage of your project’s footage and files after the project term

10.1 After a project’s completion, whereby you are in possession of the final project files, it is

at our discretion as to whether its related footage and files are stored on our systems. We

cannot be held liable if footage files are lost, damaged or stolen after the project is complete.

10.2 You may contact us after your project is complete if you require any further content, and

we will advise you as to the status of the original footage and files, and whether this is


11. Rights to the use of a project’s video content

11.1 Where you provide material to us for inclusion in your project (which may include, but is

not limited to, logos, images, trademarks, footage and audio), the relevant permission must

firstly be obtained from the original copyright holder. By accepting these terms and conditions,

you hereby indemnify us against any possible claims, disputes, expenses or similar that may

arise from breaching any copyright laws attributed to the material.

11.2 We retain all rights to the usage of footage captured during the production of your

project. As part of our video production service, we also provide unlimited rights of use of the

footage to you.

11.3 We reserve the rights to use any footage and related files from your project(s) in our

show-reels and for other promotional purposes.


No minimum contract is required for Marketme TV to manage and run a clients social networking campaign. There are no minimum or maximum updates unless previously agreed by client and Marketme TV. All content released on a clients or managed account by Marketme TV should be seen as the responsibility of the client and views expressed on social networking platforms are not those expressed by Marketme TV. There should be a whole one month cancellation notice to Marketme TV if a client wishes to end their social media management package with Marketme TV. Marketme TV send out invoices for our management packages one month in advance and upon continuing usage of our services, we expect payment of the monthly invoice within 7 days of issuing otherwise Social Media management will be paused. Outstanding invoices / unpaid invoices will be chased accordingly and if and when necessary, we may hold client’s social media accounts / followers / subscribers etc until outstanding amount due is paid – We reserve the right to undo the work we have done if invoices are not paid.

All work carried out by Marketme TV and finalised and agreed by the client remains property of Marketme TV until full payment is received by Marketme TV, mostly signified by a Marketme TV watermark where possible.
Video production services: Once work is accepted and finalised by the client a fee is chargeable for any future further edits. All works that have been accepted and gone to DVD production, uploaded to portals etc are the responsibility of the client and all costs incurred to make changes once costs have been incurred to go to print or DVD production etc remains the responsibility of the client.

All deposits to Marketme TV are non-refundable.

Sponsored Content on marketme.co.uk website:

Most of the content feature on marketme.co.uk is sponsored blog content provided by third party companies – Please do not take any content on marketme.co.uk website in to consideration unless you do the necessary due diligence. Markeme.TV LTD take no responsibility on any links provided on the marketme.co.uk website nor any third party transactions that take place following advice / links on marketme.co.uk – In accordance with FTC regulations please take note that all and any blogs on the marketme.co.uk website as sponsored blog posts.

All images are taken from Pixabay website, if you find images that infringe your copyright then please email our ceo via [email protected]