social media coaching

[HowTo] Customer Success Tracking for Social Media Trainers

21st April 2016

Customer Success Tracking is a new term that’s super applicable to the world of social media training. To understand it, let’s break it down: “Customer Success” means your customers being successful – reaping the promised rewards of your service. “Tracking” means keeping track of their social media activity and condensing it into a meaningful report So, “Customer Success Tracking” is…

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