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Every employer has done it. They’ve hired someone that they think they can trust – someone who interviewed well and seemed to have all the right qualities – only to realise later that they were way off. Sometimes the employee was a bad egg all along. Other times, the fault may lie with you. Whatever…

Employees are considered very valuable assets in any business. They essentially help us run our businesses to a point that even if we’re absent from the office, they’ll usually know what to do and how to operate it without you. Unfortunately, there are times when you have to put your foot down and question their…

Not all clients are equal, some have the potential to take your company to the next level on the market. For instance, they might be able to offer your company a long-term contract that will bring profits to your business for years to come. Or, they could have a network of other clients who will…

Businesses, if they are to be successful, need to ensure that they are doing a number of things. One particular focus of any new business should be to ensure that it is paying close attention to the way it operates with a view to remaining legal and wholesome in a moral sense. This is something…

When it comes to managing your relationship with customers online, there are two aspects you really need to think about in any detail. First, there’s the first impression. How do you get them in and what do they see when they first stop by your online presence. Then there’s the (perhaps more important) aspect we’ll…